Privacy Policy

Privacy Policy

  1. 1. General Statement
    We respect your privacy and are committed to protecting it. This privacy statement explains our policies and practices regarding online customer information. It is through this disclosure that we intend to provide you with a level of comfort and confidence in how we collect, use, and safeguard personal and other information we collect or that you provide through this website, and how you can contact us if you have any questions or concerns. It is our sincere hope that by explaining our data handling practices we will develop a trusting and long-lasting relationship with you. By using the site, you agree to the terms of this privacy statement.

    This document sets out the terms and conditions pertaining to the access of and use of the services and functions provided on this website:

  1. 1.1 The purpose of this website is to provide general information about the Company and its products and services. The information contained herein is not intended to constitute professional advice, financial, legal or any other form of advice or services.
  1. 1.2 By accessing and using this website you agree to be bound by these terms and conditions and confirm that your use for this website is for lawful purposes only. If you do not wish to be bound by these terms and conditions, please exit this website immediately and refrain from using, displaying, reproducing, publishing, downloading and/or otherwise copying or distributing any of the contents of this website.
  1. 1.3 The Company reserves the right, at its sole discretion, to amend and/or replace any of, or the whole of the terms and conditions. Such amendments shall supersede and replace any previous terms and conditions and shall be made available on the website. Each time a user accesses the website and/or uses the services, the user shall be deemed to have consented, by such access and/or use, to the terms and conditions as amended and/or replaced by the Company from time to time.
  1. 1.4 In the event of a dispute as to the content of these terms and conditions at any time, a certificate signed by the administrator responsible for maintaining this website shall be prima facie proof of the date of publication and content of the current version and all previous versions.
  1. 2. Information About Our Organization and Website and General Data Collection Practices
    This Privacy Statement applies to and is administered by a third-party vendor on behalf of Rolfes Holdings Proprietary Limited.
    The business purpose of this website is to provide visitors with marketing of services and products which includes but not limited to: Group divisions profiles, markets , customers, sales , products ,brochures and newsletters
  1. 3. Personal Identifiable Information we collect from you.
    When you visit our website, we will not collect any personally identifiable information about you unless you provide it to us voluntarily. For purposes of this Privacy Statement, personally identifiable information is information that identifies you as an individual or a juristic person, such as your name, street address, telephone number, and email address. If you opt not to provide us with personally identifiable information you can still access our website.
  1. 4. How we use Persona Identifiable Information
    Personal identifiable information may be used for:
    • Fulfil a site user request (e.g., brochure fulfilment, marketing or promotional materials including emails)
    • Respond to your comments or requests for information
    • Meet a request for or to develop new products or services
    • Make the user experience more customer friendly
    • Develop new and improved products, services and marketing
    • Contact you if necessary, in the course of processing or shipping an order for products or services
    • Generate site analytics that improve our site layout, content, product offerings and services
    • Compile user data that is stored in our corporate database and may be used for marketing and other purposes
    • Comply with legal requirements
  1. 5. Other (Non-Personally Identifiable) Information We Collect from Site Visitors
    Rolfes Holdings collects other “non-personally identifiable information” from site visitors. This means that we do not track these items on an individual basis that identifies the site visitor, but rather gather and collect this information on an aggregate [or anonymous] basis that includes all site visitors. Non-personally identifiable information includes tracking the site pages that are visited or the amount of time spent on our site.
    If you visit this site using a mobile device, we collect additional non-personally identifiable information which may include the type/model of the mobile device viewing the site.
    Our primary goal in collecting non-personally identifiable information from you is to be able to perform site metrics that allow us to improve the functionality of the website.
    We may use session and session logs to collect aggregate or other non-personally identifiable information about site visitors.
  1. 6. How We Use the Aggregate or Non-Personally Identifiable Information We Collect
    Non-Personally identifiable information collected on our website may be used to:
    • Compile aggregate and statistical data to help in website design and to identify popular features
    • Measure site activity to allow us to update our site to better meet user wants and needs
    • Provide you content that may be of interest to you based on pages visited and items viewed
    • Make the user experience more customer friendly
    • Develop new and improved products, services and marketing
  1. 7. Methods of Collecting Information
    The website generates a “session log” when you visit our site. We use session logs to help us determine how people travel through our site. In this way, we can structure our pages so that the information most frequently visited is easier to find. By tracking page visits, we can also determine if the information we are providing is being used. The only data gathered is the Internet Protocol (IP) address from which you came, the website that referred you, the pages you visited and the date and time of those visits.
  1. 8. Sharing your Information
    Rolfes Holdings does not share, sell, or rent personally identifiable information with independent companies for their own use without providing you a choice.

    Personal identifiable information that you provide to us in the course of requesting a product or service through this website may be gathered and stored in one or more of our corporate databases and be used for purposes of contacting you for things like marketing programs, or other communications from this website.

    We may share personally identifiable information that we collect about you with other companies within the Rolfes Group subsidiaries. Our subsidiaries are the group of companies related to us by common control or ownership. We share information within this “group” as a normal part of conducting business and, if permissible, offering products and services to our customers.

    Rolfes Holdings will disclose your personally identifiable information, without notice, if (1) in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on the Group, its affiliates or the site; (b) protect and defend the rights or property of the Group, its affiliates or this site; or (c) act under exigent circumstances to protect the personal safety of the Group or affiliate personnel, users of their websites, or the public; or (2) if required to do so by law.
  1. 9. Access To and Control Over the Use of Your Information:
    To correct or update your personally identifiable information contact us at:
    Email Address:

    Mailing Address
    First Floor, The Oval West,
    Wanderers Office Park
    52 Corlett Drive,
    Illovo, 2196

    Telephone number :
    + 27(0) 11 268 6100

    This will enable us to process your changes. Our website will use reasonable efforts to correct any factual inaccuracies in your information.

    The scope of access available for this request is for information stored in the database that holds the data for Any personally identifiable information that has been collected from you on other Company websites will not be accessible or changeable through the processing of this request.
  1. 10. Security of Your Information:
    Safeguarding information of visitors to our website is important to us. While no systems, applications or websites are 100% secure, we use systems, policies, and procedures to maintain accuracy of information and to protect information from loss, misuse, or alteration.

    When you send personally identifiable information, such as email address or telephone numbers, to we use encryption technologies that helps safeguard your personally identifiable information against misuse by unauthorized individuals.

    Suppliers, contractors, or partners of the Group who have access to your personally identifiable information in connection with providing services for the Group are required to keep the information confidential.

    Suppliers are not permitted to use this information for any other purpose than to carry out the services they are performing for the Group.
  1. 11. Processing of Personal Information:
    By visiting this site and by providing your personally identifiable information to us, you understand and consent to the collection, use, processing, transfer, and disclosure of your personally identifiable and non-personally identifiable information in accordance with this Privacy Statement. Therefore, by visiting this site and by providing such information, you consent to the use, processing, and disclosure of such information in global locations. Your consent shall be deemed to include your consent to transfer of the personally identifiable or non-personally identifiable information to locations that may have different levels of privacy protection than in your own country.
  1. 12. Links to other websites
    Our website provides links to the Group’s subsidiaries websites. This Privacy Statement is therefore applicable across the Group’s websites in terms of how those sites collect, use, and share your information. These links are provided solely as a convenience to the user.
  1. 13. Children’s Privacy
    Our website does not knowingly intend to collect personally identifiable information from children under 18 years of age.
    If a child has provided us with personally identifiable information a parent or guardian of that child may contact us at the address, phone number or email address listed in paragraph 14 if they want this information deleted from our records. We will then make reasonable efforts to delete the child’s information from the database that stores information for the Group.
  1. 14. Contacting us
    If you have any questions, comments, or concerns about this online privacy statement for, privacy practices, or have any questions regarding the contents of this website please contact us at
    Email Address:

    Designated Information Officers:

    Mailing Address
    First Floor, The Oval West,
    Wanderers Office Park
    52 Corlett Drive,
    Illovo, 2196

    Telephone number :
    + 27(0) 11 268 6100

    Rolfes Holdings is committed to working with customers and the public to obtain a fair and rapid resolution of any complaints or disputes about privacy and the handling of your data we will be happy to respond to your questions and comments.

    If you are unsatisfied with the way in which we have dealt with you complaints in respect of our use of your personal information, you have the right to contact the Information Regulator, whose contact details are available at

    The Information Regulator (South Africa)
    SALU Building,
    316 Thabo Sehume Street,
    Ms Mmamoroke Mphelo
    Tel: 012 406 4818
    Fax: 086 500 3351
  1. 15. Amendments to This Policy
    Amendments to, or a review of this Policy, will take place on an ad hoc basis or at least once a year. Interested parties are advised to access Rolfes Group’ websites periodically to keep abreast of any changes. Where material changes take place, affected parties will be notified directly or changes will be stipulated on the Rolfes Group websites.